Welcome to Asistee Manager, the ultimate mobile app for booking home-based services. In this guide, we will walk you through the process of creating a ticket service for Asistee Support. This feature allows you to reach out to our support team for any issues or concerns that you may have while using our app. So, let's get started!
On the home screen, you will see a menu at the bottom of the screen. Go to "Settings" and click on the "Asistee Support" tab to access the ticket service feature. This will take you to the support page where you can create a new ticket or view your existing tickets.
The first step in creating a ticket is to select the type of support you need. You can choose from a list of options such as "Booking Modification", "Cancellation", "Account Setup" etc.
Next, provide a detailed description of the issue you are facing. This will help our support team to understand your problem better and provide a quick resolution.
Once you have filled in all the necessary details, click on the "Submit Ticket" button to create your ticket. You will receive a confirmation message that your ticket has been successfully submitted.
If you have previously created any tickets, you can view them by going back to the support page and tapping on the "View Existing Tickets" button. This will show you a list of all your tickets along with their status.
After submitting a ticket, you can check its status by going to the support page and tapping on the ticket you want to view. This will show you the current status of your ticket and any updates from our support team.
If our support team needs more information or has any questions regarding your ticket, they will communicate with you through the app and email address. You will receive notifications for any updates on your ticket.
Congratulations, you have successfully learned how to create a ticket service for Asistee Support. We hope this guide was helpful and you can now reach out to our support team for any assistance you may need. Thank you for choosing Asistee Manager, and we strive to provide you with the best home-based services experience. Happy booking!
